Ahead of the Curve: Cheaper, faster, more resilient processes for local governments
Ahead of the Curve blog series authored by HB Lanarc and sponsored by BasicGov explores trends in municipal management, including a move to adopt sustainable practices. Leading communities are taking on all of these trends and leveraging opportunities to improve services to citizens and productivity
Opportunities for Leadership in Development Review and Approvals
2. Cheaper, faster, more resilient processes
Leading local governments are working hard to streamline business and approvals processes. One common approach is leveraging software tools to make efficient use of time and resources (for example Waxhaw, NC has halved their response time for permit applications).
This software is increasingly used to track timing and content of applications “at-a-glance,” and ranges from in-house, server-based systems to commercial web-based services. It can significantly reduce the staff effort required to manage the process, speed up approvals, and reduce exposure to legal risks by ensuring that all information is collected and communicated to the right people and in a timely manner.
In addition, many local governments are turning to web-based “cloud computing” and off-site back-up systems to ensure they can continue to operate during and after emergencies.
Next post we’ll talk about making visions real.
Previous Ahead of the Curve blog posts Trend 1 – Drive toward sustainability, Trend 2 – Mounting fiscal challenges, Trend 3 – public demands for accountability, Trend 4 – reduce red tape, Trend 5 – risk management, Trend 6 – preparing for emergencies, Development process – manage land use, Leadership opportunity 1 – making sustainability a daily consideration.
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