May 17
2010
Evaluating SaaS/Cloud for Government: #2Q&A -Can I track performance?
7 Question & Answer Blog Series: When evaluating SaaS and cloud computing for your government agency …
Click to read Intro Blog and list of 7 questions.
Click to read #1Q&A: Is my web-based software / SaaS data secure?
View “What is Cloud Computing Video”
2. Can I track my web-based software / SaaS performance?
When evaluating SaaS applications for your government agencies, look for reliable performance, specifically:
- Timely and detailed information on a vendor’s service performance data
- A calendar of planned maintenance activities
- Daily data on service availability and transaction performance
- Proactive communications regarding maintenance activities
With web-based / SaaS applications such as BasicGov which is developed and hosted on Salesforce.com cloud platform Force.com, government agencies can rely on these world class systems and data availability.
Force.com has a proven 99.9+ percent uptime record for years. To ensure maximum uptime and continuous availability, Force.com provides redundant data protection and the most advanced facilities protection available, along with a complete data recovery plan.
At any time you can go to trust.salesforce.com to view live and historical performance of the platform. This unprecedented level of transparency highlights our commitment to performance.
Click to read more about Force.com performance and reliability
View “What is Force.com video”
