May 11
2010
Evaluating SaaS / Cloud Computing for Government #6Q&A: Is there a disaster recovery plan?
Continuing 7 Question & Answer Blog Series: When evaluating SaaS and cloud computing for your government agency …
#6. Is there a disaster recovery plan for this web-based software / SaaS?
Any vendor providing web-based, SaaS services should consider every potential disaster, and be prepared for anything. When evaluating SaaS vendors for your government agency, ask whether the provider has:
- Data backup procedures
- A multilevel backup strategy that includes disk-to-disk-to-tape data backup where tape backups serve as a secondary level of backup
- Failover that cascades from server to server and from data center to data center in the event of a regional disaster, such as a hurricane or flood
BasicGov web-based / SaaS provider develops and hosts its software on Salesforce.com cloud platform Force.com which has world class disaster recovery plans and procedures:
- The Salesforce service performs real-time replication to disk at each data center, and near real-time data replication between the production data center and the disaster recovery center
- Data are transmitted across encrypted links
- Disaster recovery tests verify our projected recovery times and the integrity of the customer data
Read more at http://www.salesforce.com/platform/cloud-infrastructure/reliability.jsp and http://trust.salesforce.com/trust/security/
Click to read Intro Blog and list of 7 questions.
Click to read #1Q&A: Is my web-based software / SaaS data secure?
Click to read #2Q&A: Can I track SaaS performance?
Click to read: #3Q&A: Is the web-based software / SaaS truly multitenant
Click to read: #5Q&A: Is web-based software, SaaS high performance?
BasicGov building permits building permit software building permits software building planning software cities city planning city planning software cloud computing code enforcement code enforcement software code violation software community development Dreamforce e-gov e-goverment e-Government force.com foreclosures Gov2 Gov 2.0 government government IT government software green buildings HB Lanarc license software Local Government local governments local government software municipal government municipalities municipality software municipal software on-premises software permit software permitting software SaaS Salesforce software Software-as-a-Service state government sustainability web-based software zoning software
"BasicGov Blog: Evaluating SaaS / Cloud Computing for Government #6Q&A: Is there a disaster recovery plan?" This post content is licensed under a Creative Commons Attribution 3.0 Unported License. If you share modified copies of this work, note that the new work is based on a work at http://www.basicgov.com/blog/2010/05/11/evaluating-saas-cloud-computing-for-government-6qa-is-there-a-disaster-recovery-plan/trackback by BasicGov/blog. Details beyond the scope of this license may be available at http://www.basicgov.com/blog/about#blogpolicy.
[...] BasicGov.com Older » [...]