BasicGov / BLOG

This month we released our new login page. Instead of logging in at the salesforce.com site – you can now log in from the BasicGov website : www.basicgov.com/login

Why our local government customers will want to use our new login page?
The login page is becoming a key BasicGov resource area where we’ll post:

• Up-to-date service announcements
• Quick links to our new “cheat sheets” and quick guides (coming in February)
• Advance notice of new features and modules (like our latest software releases – Licensing and Citizen Portal)
• Information on how to register for upcoming training webinars and product demonstrations

The first time you log in from your computer, you’ll see a message that an activation link is being sent to you. Once you get that email either click the link directly – or copy the link and paste it into your browser’s address bar. You won’t need this link again*. After the first successful login you can simply go to www.basicgov.com/login to access the system.

(*Note that if you login from a different computer or a different browser on the same computer you’ll be sent a new activation link. It’s an added security measure aimed at ensuring that you are who you say you are.)

We’ve added 12 new features to our current BasicGov modules to improve the functionality. Customers, email or call me with any questions as to how to use any of these items.

• New login page www.basicgov.com/login
• Alerts on parcel, contact, project, complaint, permit
• New/Edit button – no longer have to add multiple fees one-at-a-time
• Link Attachments – don’t worry about your storage limit
• New Receipts functionality – able to print receipt along with related fees
• Preview information by “hovering”
• Run Automation button has been replaced by the newer, faster Assess button
• Animals in Code Enforcement – for animal related complaints
• Proposed use – for planning users you can now add site characteristics to your Proposed use – like building height, stories, number of lots
• Plan Checks – a new area for Permits or Applications where you can enter Setback information
• Permits – Inspection Sheet
• Advanced search: To improve your search results when you’re searching for a parcel or an owner by address or part of an address and having no luck, use the Advanced Search