Feb 07
2010
Government 2.0 – Trends and Examples
Government 2.0
, also called Gov 2.0 and e-government, essentially gives easier access to government information.
There are many benefits of Gov 2.0 from more citizen engagement, paperless office, faster processing, and better service with added convenience.
Examples of Gov 2.0 and greater citizen participation include blogging and web portals.
1. Blogging to communicate with citizens
- Montgomery County, Maryland, Division of Solid Waste has a blog titled “Talkin’ Trash“
- The government of Rhode Island has a media center on their portal, including a place where you can read state agency blogs
- EPA.gov has established blog writing and blog commenting guidelines, which include sample blog posts
- To read tips for starting a government agency blog, click here
2. Web portals for citizen services such as
- Submit building plans for permits and check progress on permit approval
- Apply for or renew business licenses
- Schedule construction inspections
- Report graffiti or other neighborhood complaints
- To learn more about finding the right services for a citizen portal, click here for a down-loadable book
3. More resources
To learn about strategies and planning for Government 2.0 initiatives click here
Feel free to share your examples and resources …




