BasicGov / BLOG

We finished our “10 Things Every Local Government Should Know about SaaS” series. It was an interesting journey and our team enjoyed sharing information with you. You find all chapters below … read and share your comments.

Part 1: What is SaaS

Part 2: Why Choose a SaaS Solution

Part 3: SaaS and Local Government  Community Planning

Part 4: SaaS and Cost

Part 5: SaaS and Evaluation Phase

Part 6: SaaS and Implementation Best Practices

Part 7: SaaS and Training and Support

Part 8: SaaS and Security

Part 9: SaaS and Privacy Policy

Part 10: SaaS and Data Availability

SaaS and Privacy Policy

What’s the difference between privacy and security?  Security is all about who can access your data.  Privacy is about what people can do with the data they do have access to.   How do SaaS providers ensure privacy?

Because personal data is handled and stored by your SaaS application provider, you would want to know that they hold your data in as high or higher regard than you do. What governs and restricts how, when, what can be done with your own contact data and your municipalities’ constituent data (it is your data) is referred to as the privacy policy.

As a SaaS provider with a Salesforce.com partnership, local government software subscribers, not only have their privacy policy aligned with those of TRUSTe, the internet privacy giant boasting the strongest and most trusted privacy policy model in the business, but with Salesforce.com it is actually certified by TRUSTe.  This ensures that subscribers enjoy privacy protections in accordance with TRUSTe’s strict privacy principles, and that all customer information is respectively treated as though it were sensitive and not made available to 3rd parties for their own use.  Data is managed responsibly, while ownership of the  data remains firmly assigned to the municipality.

Click here to read last week’s post about SaaS and security.