Tag Archive 'SaaS evaluation; SaaS; cloud computing'

Sep 06
2010

US State Government Technology Award Finalists Named by NASCIO

By Mike under e-Government

The National Association of State Chief Information Officers’ (NASCIO) 2010 IT achievement awards finalists selected.

According to Government Technology, “One project in each of 10 categories will be honored at NASCIO’s annual conference in Miami the last week of September. About 130 nominations came from the states, U.S. territories and Washington, D.C. The finalists were chosen by a selection committee of NASCIO members.”

Congratulations to these finalists as listed on NASCIO website.

 

Cross-Boundary Collaboration and Partnerships

This category addresses identifying, planning, coordinating, sharing, integrating or joining up formerly non-integrated IT-related organizational goals and strategies. These could include governance and management, policies, business processes, data and information, systems and applications, services, technologies and infrastructure.

FINALISTS:

 

Data, Information and Knowledge Management

This category covers strategies, processes, applications, solutions, initiatives or programs that create, use, process, leverage archive or manage data, information, content, knowledge and intellectual value, property or capital. Outcomes and benefits may include the provision of information-related content and services, as well as support for development of policies, performance assessments, funding, decision-making and making government more transparent and/or inter-connected.

FINALISTS:

 

Digital Government: Government to Business (G to B)

This category addresses innovative applications that foster improved interaction between government and business, including better service at less cost to business for regulatory compliance, new business formation, and day-to-day government-to-business interactions.

FINALISTS:

 

Digital Government: Government to Citizen (G to C)

This category covers governmental applications that provide innovative services or communication channels for citizens, provide for open government, increase government’s efficiency and/or stimulate citizen engagement and interaction.

FINALISTS:

 

Digital Government: Government to Government (G to G)

This category addresses digital government initiatives aimed at enhancing intergovernmental collaboration, planning, performance, transparency, fiscal accountability, cross-jurisdictional services and intergovernmental transaction processing.

FINALISTS:

 

Enterprise IT Management Initiatives

This category encompasses state efforts to plan, organize and execute enterprise-wide technology initiatives. The focus should be on solutions that employ policies, best practices and processes for enterprise change management, workforce development, governance, or transformation of service delivery.

FINALISTS:

NEW! Improving State Operations

This category covers technology initiatives and business process improvements implemented to make government operations more efficient and effective. Because States Run on IT as described in NASCIO’s 2009 document, nominations in this category should emphasize how IT has played a critical role in transforming government operations.

FINALISTS:

Information Communications Technology (ICT) Innovations

This category covers initiatives or services that leverage communication technologies to transform government or promote economic development, interoperability and improved quality of life. This may be accomplished by facilitating or providing communications capabilities that increase citizen access, enable state government to operate more efficiently and effectively or offer more innovative, responsive, and personalized services to citizens. Initiatives or services could be unique uses of current technology or the application of leading-edge technology.

FINALISTS:

NEW! Open Government Initiatives

This category addresses efforts to make government more transparent and accountable and to stimulate civic engagement. Submissions can include any type of electronic interface and may demonstrate unilateral initiatives as well as two-way communication capabilities.

FINALISTS:

NEW! Risk Management Initiatives

This category incorporates IT security and privacy as strategic state initiatives, as well as disaster recovery planning (DRP) and continuity of government (COG) operations. It encompasses initiatives that help states prepare for major incidents such as natural or man-made disasters, cyber attacks, pandemics or major infrastructure failures. Testing and mock exercise results can be included as both part of execution (adapting plan) and outcomes.

FINALISTS:

 

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Sep 06
2009

10 Things Every Local Government Should Know about SaaS – Part 5: Evaluation Phase

In the SaaS software evaluation phase it is very important to spend the time that it takes to understand the current workflow as well as what efficiencies the city (or county or town) wants to achieve.

We recommend starting with an evaluation call.  Before the call, we, the software vendor, get familiar with the size of the city and the departments interested in the evaluation. On the call these are the types of evaluation questions that we go through:

  1. Tell me about your role and responsibilities.
  2. How do you currently run your work process?
  3. What product are you currently using and why the interest in changing?
  4. Give me an example of your typical application process from start to finish?
  5. What could you manage better if you had the proper tools?
  6. How much time do you think you spend on a “normal” task?
  7. How do you communicate with other departments?
  8. When a task is assigned to your co-worker and has been completed, how are you informed?
  9. How do you keep track of evidence and documents?
  10. How many steps does it take for you to create a report and how much time does that take?

Next step is demonstrating how the BasicGov SaaS software works and tailoring the demo to the city.

 

No responses yet