BasicGov / BLOG

Continuing 7 Question & Answer Blog Series: When evaluating SaaS and cloud computing for your government agency …

#5. Is this web-based software, SaaS application high performance?

SaaS vendors must deliver consistent, high-speed system performance with detailed historical statistics to back up any performance claims. When you evaluate a SaaS solution look for performance data that demonstrates:

• Average transaction processing speed
• Average number of transactions supported
• Web page delivery times
• Average query response times

Once you have that data, compare it to the other solutions you are evaluating whether they are hosted or web based.

BasicGov web-based / SaaS modules are developed and hosted on Salesforce.com cloud platform Force.com which has real-time transparent system status. For more information about Force.com go to http://www.salesforce.com/platform/cloud-infrastructure/transparency.jsp

Click to read Intro Blog and list of 7 questions.

Click to read #1Q&A: Is my web-based software / SaaS data secure?

Click to read #2Q&A: Can I track SaaS performance?

Click to read: #3Q&A: Is the web-based software / SaaS truly multitenant

Click to read: #4Q&A: Will this web-based software, SaaS application scale for my government agency needs today and tomorrow?

Continuing 7 Question & Answer Blog Series: When evaluating SaaS and cloud computing for your government agency …

#4 Question:  Will this web-based software, SaaS application scale for my government agency needs today and tomorrow?

A larger customer community provides more opportunities for scale, collaboration and innovation. Make sure the SaaS vendors your government agency is evaluating provide:

• Proof of scalability to many hundreds of thousand of users
• Resources to guarantee the highest standards for service quality, performance, and security
• The ability to grow systems and infrastructure to meet changing demands
• Support that responds quickly and accurately to every customer
• Proven performance and reliability as customer numbers grow

BasicGov, a web-based / SaaS provider, develops and hosts its software on Salesforce.com cloud platform Force.com. “Force.com has a subscriber base that has grown in the past 10 years to serve nearly 60,000 businesses, and has proven its ability to scale. Force.com now processes more than 10 billion transactions per quarter.”

Read more about “Why traditional software doesn’t scale” and “How Force.com multitenant platform delivers scale” at http://www.salesforce.com/platform/cloud-infrastructure/scalability.jsp

Since BasicGov is developed and hosted on on Salesforce.com cloud platform Force.com, BasicGov can build and deliver applications 5 times faster and at about ½ the cost of traditional software platforms. With the Force.com sandbox environment, BasicGov can develop, test, and train without compromising the data and applications in its production environment.

Previous questions & answers from series …

Click to read Intro Blog and list of 7 questions.

Click to read #1Q&A: Is my web-based software / SaaS data secure?

Click to read #2Q&A: Can I track SaaS performance?

Click to read: #3Q&A: Is the web-based software / SaaS truly multitenant?