May 21
2010
Evaluating SaaS / Cloud Computing for Government #6Q&A: Is there a disaster recovery plan?
Continuing 7 Question & Answer Blog Series: When evaluating SaaS and cloud computing for your government agency …
#6. Is there a disaster recovery plan for this web-based software / SaaS?
Any vendor providing web-based, SaaS services should consider every potential disaster, and be prepared for anything. When evaluating SaaS vendors for your government agency, ask whether the provider has:
- Data backup procedures
- A multilevel backup strategy that includes disk-to-disk-to-tape data backup where tape backups serve as a secondary level of backup
- Failover that cascades from server to server and from data center to data center in the event of a regional disaster, such as a hurricane or flood
BasicGov web-based / SaaS provider develops and hosts its software on Salesforce.com cloud platform Force.com which has world class disaster recovery plans and procedures:
- The Salesforce service performs real-time replication to disk at each data center, and near real-time data replication between the production data center and the disaster recovery center
- Data are transmitted across encrypted links
- Disaster recovery tests verify our projected recovery times and the integrity of the customer data
Read more at http://www.salesforce.com/platform/cloud-infrastructure/reliability.jsp and http://trust.salesforce.com/trust/security/
Click to read Intro Blog and list of 7 questions.
Click to read #1Q&A: Is my web-based software / SaaS data secure?
Click to read #2Q&A: Can I track SaaS performance?
Click to read: #3Q&A: Is the web-based software / SaaS truly multitenant
Click to read: #5Q&A: Is web-based software, SaaS high performance?
