BasicGov Launches Citizen Portal to Expand Citizen Access to Local Government Services

Citizen Portal improves transparency, increases productivity, cuts costs

November 10, 2009, Vancouver, BC - CloudBench Applications, Inc. (TSX-V: CBH), provider of BasicGov web-based software, has launched its Citizen Portal for community development to expand citizen access and streamline permits and inspections, code enforcement and planning. With Citizen Portal, property owners, building contractors and developers can apply online, schedule inspections or check the status of applications 24 hours a day, seven days a week.

Citizen Portal adds to the BasicGov suite of web-based solutions (Permits & Inspections, Code Enforcement, and Planning) that provide an integrated solution for community development.

Citizen Portal provides fast, transparent communication between citizens and their local community development department. Citizen Portal is a web-based solution that increases staff productivity since citizens can enter data and check the status of applications through their city's Citizen Portal website. Citizen Portal uses secure, cloud computing servers so government staff and citizens can access information from anywhere at any time.

BasicGov's Citizen Portal brings simplicity and efficiency to community development processes. For example, in the case of building permits:

• Contractors can go to city's Citizen Portal website to apply for permits, saving time and money for government, contractors, and citizens.
• Contractors can schedule building inspections through Citizen Portal.
• Contractors receive email notifications when permits have been approved and can print certificates by logging into Citizen Portal.

"Citizen Portal was built in partnership with BasicGov customers and it's a win-win solution for cities and their citizens. Citizens get instant feedback on their requests and city productivity is improved, saving local government money," said Michael Togyi, Vice President Marketing and Sales. "In addition, because BasicGov is delivered in a Software as a Service (SaaS) or cloud computing model, we can deploy faster and save even more money for local government."

In summary, Citizen Portal is for:

• Citizens to apply for permit or planning applications online.
• Citizens to file neighborhood complaints (code enforcement).
• City staff or citizens to check application status.
• City staff or citizens to publish documents.
• City Staff to notify citizens when to access and review their information online.

For Citizen Portal pricing, contact sales@basicgov.com.

About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers.
www.basicgov.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846 ext. 1