Benefits for City Staff

• Data entry efforts are reduced or eliminated.
• Incoming call volume related to status checks and inquiries is reduced
• Time required to schedule inspections is reduced.
• Reduces time spent handling in-person permit applications, complaints or planning applications.

Benefits for Businesses and Citizens

• Online, anywhere access for all BasicGov modules
• View status of applications, complaints, communications online
• Less time driving and standing in line waiting
• Submit applications online and check status 24/7

Benefits for Supervisors and Public Officials

• Dashboard reports simplify analysis of revenue performance and staff productivity
• Automation of common tasks increase staff productivity and reduces errors
• Overall citizen and employee job satisfaction with government is improved.
• Staff productivity and processing cost per citizen is improved with online citizen Access through the BasicGov Citizen Portal

24/7 Citizen access is provided through the BasicGov Citizen Portal for the entire BasicGov suite of web-based software including Permits & Inspections, Code Enforcement, and Planning.