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BasicGov and Carahsoft Team to Deliver Government Permitting, Code Enforcement, and Licensing Solutions in the Cloud

2010 News Releases

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BasicGov and Carahsoft Team to Deliver Government Permitting, Code Enforcement, and Licensing Solutions in the Cloud

Partnership provides government agencies with web-based solutions to improve government productivity, response, and service to citizens

February 17, 2010, Vancouver, BC - BasicGov Systems, Inc. (TSX Venture: BSG.V) has partnered with Carahsoft Technology Corp. to market and sell its BasicGov suite of software to federal, state, and local government agencies through Carahsoft's General Services Administration (GSA) schedule.

BasicGov's web-based software improves productivity and response times by automating common activities for permits and inspections, business licensing, and code enforcement. BasicGov Permits and Inspections streamlines permit requests and scheduling of inspections. BasicGov Licensing simplifies license approvals and batch renewals. BasicGov Code Enforcement automates tasks related to code violations and inspections. Online, 24/7 access to all BasicGov modules is provided by BasicGov Citizen Portal.

"We are pleased to add BasicGov to our growing portfolio of cloud computing solutions for government," said Craig P. Abod, President, Carahsoft. "Every government agency – large or small – has valued staff dedicated to managing these daily activities. Whether it is a federal permit for a new wind farm, a license for a state contractor, or a neighborhood abandoned car complaint, BasicGov makes government more efficient in responding to customer requests."

"We expect Carahsoft to quickly put BasicGov in front of larger government agencies that we're not able to reach on our own," said David Roberts, President and CEO, BasicGov Systems. "Our Software as a Service model is ideal for government as it delivers functionality and reliability without the high costs or lengthy implementation of traditional software."

 

About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers. www.basicgov.com

About Carahsoft
Carahsoft Technology Corp. is the trusted Government IT solutions provider, combining technological expertise with a thorough understanding of the government procurement process to help federal, state and local government agencies select and implement the best solution at the best possible value. As a top ranked GSA Schedule Contract holder, Carahsoft is the largest government partner and serves as the master government aggregator for many of its best-of-breed vendors. The company’s dedicated Solutions Divisions support proactive sales, marketing and delivery of Symantec, Storage Solutions, VMware, Adobe, Open Source, HR, HP Software, Intelligence, and SAP. Carahsoft is consistently recognized by its partners as a top revenue producer and is listed among the industry’s fastest growing firms by VAR Business, CRN, Inc., Washington Technology, and the Washington Business Journal. In 2009, Carahsoft was ranked among the top ten companies by total revenue on the Inc.500 list of privately held companies, and received the VAR Business Top Revenue Generator Award. www.carahsoft.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846 ext. 1

Carahsoft Media contact: Mary Lange
mary.lange@carahsoft.com, 1.703.431.8485

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How Local Governments are Benefitting from Sustainability and other Trends - White Paper and Blog Series sponsored by BasicGov

2010 News Releases

White Paper and Blog Series: HB Lanarc White Paper Sponsored by BasicGov - How Local Governments are Benefitting from Sustainability and other Trends

White paper and blog series explores six major trends in municipal management including sustainable practices and key leadership opportunities in community development management

February 10, 2010, Vancouver, BC - BasicGov Systems, Inc. (TSX Venture: BSG.V) has published a sponsored white paper for local governments produced by HB Lanarc, leaders in sustainable communities. The "Ahead of the Curve" white paper and related blog series explores municipal leadership challenges and opportunities, including a move to adopt sustainable practices while improving community development review and approvals. Case study overviews from communities in British Columbia, Canada and New Mexico, US are referenced.

White Paper download:"Ahead of the Curve – How Leading Local Governments are Benefitting from Sustainability and Other Trends".

Blog participation: In collaboration with the White Paper, BasicGov is hosting a blog series with author and sustainability planning expert, Peter Whitelaw, to invite discussions about "Ahead of the Curve" trends and leadership opportunities, at www.basicgov.com/blog.

 

About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers. www.basicgov.com

About HB Lanarc
HB Lanarc Consultants Ltd. are planning and design consultants based in Vancouver British Columbia.  The firm is a North American leader in sustainable communities, with a strong track record on projects from community-wide plans to climate change planning, sustainable landscape design, and knowledge tools for sustainable development. www.hblanarc.ca

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846 ext. 1

Streamlining and Automating Permitting for Local Governments, BasicGov Complimentary Webinar: March 2, 2010

2010 Events & Webinars

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Streamlining and Automating Permitting for Local Governments
BasicGov Complimentary Webinar: March 2, 2010

Webinar Subject: Thinking about moving into permit tracking with software?
Date: Tuesday, March 2, 2010, 10 am PST / 1 pm PST
Speakers:  Michael Togyi, VP Marketing and Sales & Roula Fredrikson Sales Executive

Whether you are managing a new building permit application, out in the field inspecting or reporting on upcoming permit expirations, affordable web-based software can help you while on the go.

Join us for this complimentary webcast where we will cover real examples of how permit clerks, technicians and building officials in local governments are using BasicGov’s web-based software to easily automate and streamline permit and related processes.

Attendees will learn how to:

  • Save time and money through process improvements
  • Automate scheduling of field inspections and reviews
  • Print any permit related documents in seconds
  • Permit history is available to multiple departments, in the office or field
  • Accept permit payments and provide receipts

We invite you to participate in our live and on-demand webinars: fill out the registration form.


About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers. www.basicgov.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846

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Web-based Licensing Software that saves you time, BasicGov Complimentary Webinar: January 21, 2010

2010 Events & Webinars

Web-based Licensing Software that saves you time
BasicGov Complimentary Webinar: January 21, 2010

Webinar Subject: How Software Can Help Improve Your City’s Licensing Efforts
Date: January 21, 2009, 1 pm PST / 4 pm EST
Speakers:  Michael Togyi, VP Marketing and Sales & Roula Fredrikson Sales Executive

In the webinar you see real-time examples of how web-based software can help you easily and affordably manage unlimited number of licenses for businesses, contractors, real estate, animals, liquor and many others.

You will see the benefits for Clerks and License Managers:

  • How to schedule renewals and automate batch letters;
  • How to automate inspections and communications ;
  • How to provide reports for senior managers and officials.

You will also see the benefits for Supervisors, Public Officials, Businesses, and Citizens:

  • Revenue and productivity maximized through automation;
  • Taxpayers can submit applications online and check status 24/7;
  • Citizen and staff satisfaction improved with faster and more efficient licensing processes.

We invite you to participate in our live and on-demand webinars: fill out the registration form.

For more information about our new Licensing software, click to download brochure.


About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers. www.basicgov.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846

BasicGov Licensing Software Maximizes Local Government Revenues

2010 News Releases

BasicGov Licensing Software Maximizes Local Government Revenues

Web-based software cuts government costs and improves service to citizens

January 12, 2010, Vancouver, BC - BasicGov Systems, Inc. (TSX Venture: BSG.V) (formerly CloudBench Applications, Inc.) has launched BasicGov Licensing software to help local governments collect licensing revenues quickly, improve budgeting and manage cash flow. BasicGov Licensing lets local governments maximize revenue by automating licensing tasks related to businesses, contractors, animals and many other license types.

BasicGov Licensing adds to the BasicGov suite of web-based software solutions (City Planning, Permits & Inspections, Code Enforcement) and is hosted on SalesForce.com's cloud computing platform, Force.com. Online, anywhere, 24/7 citizen access is available through the BasicGov Citizen Portal, which integrates with all BasicGov modules and allows business owners and individuals to manage multiple license applications from home or office.

BasicGov Licensing streamlines license applications, registrations, payments, approvals, and renewals, with minimal effort by staff. New applications can be processed quickly and the time to process renewals is drastically reduced with BasicGov's high speed letter processor. All license information is stored online so approvals can be automated and consume less paper. Supervisors and public officials have access to centralized reporting to track operational results and staff productivity.

"Governments of all sizes are switching to web-based software to improve revenue generation and productivity while trimming IT budgets," said Michael Togyi, Vice President, Marketing and Sales. "With BasicGov Licensing, we now offer our clients a complete turnkey package that includes code enforcement, permits and inspections, and planning combined with on-line citizen access. Web-based solutions and the monthly subscription model are ideal for cost-conscious governments and BasicGov is the proven alternative to expensive enterprise systems."

BasicGov customer Nate Greenberg with Mono County said, "We're excited about the addition of BasicGov Licensing as it will integrate with all of our other data from planning, code enforcement, permits, and inspections on one common platform which will help our team to make better business decisions."

For more information about BasicGov Licensing go to www.basicgov.com/products/licensing

About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers. www.basicgov.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846 ext. 1

CloudBench Applications Inc., changes name to BasicGov Systems, Inc.

BasicGov Financial

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CloudBench Applications Inc., changes name to BasicGov Systems, Inc.

New name reflects success of BasicGov product line

January 4, 2010, Vancouver, BC - CloudBench Applications, Inc. announced today that the company name has changed to BasicGov Systems, Inc. This name change was effective as of Thursday December 24th on the TSX Venture Exchange. The new symbol for the company is BSG.V. BasicGov has four web-based software modules for local governments that improve productivity in the areas of Planning, Permits and Inspections, Code Enforcement, and online Citizen Portal.

The Planning module manages all tasks connected with a city's planning process. The Permits and Inspections module simplifies and automates everyday tasks related to citizens and business owners permit requests and resulting inspections. The Code Enforcement module streamlines the process for managing citizen complaints and code violations.

Citizen Portal provides for online community development to expand citizen access and streamline permits and inspections, code enforcement and planning. With Citizen Portal property owners, building contractors and developers can apply for permits online, schedule inspections or check the status of applications 24 hours a day, seven days a week.

About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers.
www.basicgov.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846 ext. 1

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CloudBench Applications Inc., changes name to BasicGov Systems, Inc.

2010 News Releases

CloudBench Applications Inc., changes name to BasicGov Systems, Inc.

New name reflects success of BasicGov product line

January 4, 2010, Vancouver, BC - CloudBench Applications, Inc. announced today that the company name has changed to BasicGov Systems, Inc. This name change was effective as of Thursday December 24th on the TSX Venture Exchange. The new symbol for the company is BSG.V. BasicGov has four web-based software modules for local governments that improve productivity in the areas of Planning, Permits and Inspections, Code Enforcement, and online Citizen Portal.

The Planning module manages all tasks connected with a city's planning process. The Permits and Inspections module simplifies and automates everyday tasks related to citizens and business owners permit requests and resulting inspections. The Code Enforcement module streamlines the process for managing citizen complaints and code violations.

Citizen Portal provides for online community development to expand citizen access and streamline permits and inspections, code enforcement and planning. With Citizen Portal property owners, building contractors and developers can apply for permits online, schedule inspections or check the status of applications 24 hours a day, seven days a week.

About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers.
www.basicgov.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846 ext. 1

Cloudbench Applications Reports Q3 2009 Results and Business Highlights

BasicGov Financial

Cloudbench Applications Reports Q3 2009 Results and Business Highlights

November 24, 2009, Vancouver, BC – CloudBench Applications, Inc. (TSX-V: CBH) ("CloudBench" or the "Company") today announced its financial results for the three months and nine months ending September 30, 2009. All amounts are stated in Canadian dollars unless otherwise noted.

Revenues from BasicGov, the Company's cloud computing solution for local government, grew to $66,649 in the third quarter, a 140% increase from $27,822 in the same quarter of the prior year. The Company's annualized committed recurring revenues, a non-GAAP measure, increased x% to US$288,000 compared to US$90,000 for the same period last year.

"Our revenues grew significantly as local governments switched from traditional, on-premise software to our BasicGov cloud computing modules. To accelerate revenue recognition we streamlined our implementation process so new customers go live quickly," said David Roberts, President and Chief Executive Officer of CloudBench. "We think we're in a great position to grow. Our partnership with Salesforce.com and the Force.com cloud computing platform ensures that BasicGov is scalable, reliable and secure; our recently launched Citizen Portal opens BasicGov to citizen access; we've added an experienced Vice President of Marketing and Sales; and, we've received additional equity financing. We believe we can make BasicGov the natural choice for costconscious cities and counties across North America."

At September 30, 2009 the total value of the Company's cash position and net holdback receivable was $739,193. Of this amount $215,119 was cash and $524,074 was net holdback receivable related to the sale of the Company's CityView business to N. Harris Computer Corporation in 2008. On October 21, 2009, the Company increased its cash position through a private placement of 250,000 Series 1 7% Convertible Retractable Preferred Shares each with 12.5 common share purchase warrants attached that raised gross proceeds of $500,000.

A comparison of operating results to the prior period is not meaningful since the Company sold CityView, its on-premises business, on July 18, 2008. Net loss for the quarter was $420,030 or ($0.02)/share compared to a loss for the second quarter of $183,868 $(0.01)/share.

A complete set of financial statements and analysis is available at www.sedar.com.

About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers. www.basicgov.com

Forward-Looking Statements

This news release contains forward-looking statements. Actual events or results may differ materially from those described in the forward-looking statements due to a number of risks and uncertainties, including changes in market and competition, technological and competitive developments, cooperation and performance of strategic partners, potential downturns in economic conditions generally and the outcome of the negotiations with Harris as to the amount of the Holdbacks. Forward-looking statements are based upon management's estimates, beliefs and opinions. The Company assumes no obligation to update forward-looking statements, other than as required by applicable law.

Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

CloudBench Applications, Inc. President & CEO: David Roberts
info@basicgov.com, 1.877.256.8385

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846

Step-by-step tour - Citizen Portal for your municipality, BasicGov Complimentary Webinar: Dec 9, 2009

2009 Events & Webinars

Step-by-step tour - Citizen Portal for your municipality
BasicGov Complimentary Webinar: Dec 9, 2009

Webinar Subject: Step-by-step tour: Citizen Portal for your municipality
Date: December 9, 2009, 1 pm PST / 4 pm EST
Speakers:  Michael Togyi, VP Marketing and Sales & Roula Fredrikson Sales Executive

In the webinar you see real-time examples of how you can cut costs and simplify your community development process with a self-service Citizen Portal.

You will learn:

  • How common applications, requests, and complaints can be moved to the web;
  • How staff can be more efficient with improved data management ;
  • How time spent on data entry, verification, and scheduling is reduced.

You will also see how citizens gain more access to the code enforcement, permitting, and planning process by being able to check status online anytime.

You will learn:

  • How citizens can submit common applications through a self service interface;
  • How citizens can upload supporting documents;
  • How citizens are notified of status changes online.

We invite you to participate in our live and on-demand webinars: fill out the registration form.

For more information about our new Citizen Portal, click to downdload brochure.


About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers.
www.basicgov.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846

Salesforce customer success story: BasicGov web-based solutions for local government profiled as innovator

2009 News Releases

CloudBench Sets New Benchmark for Municipal Services in the Cloud

Salesforce.com customer success story: BasicGov web-based software solutions for local government profiled as Force.com innovator

November 19, 2009, Vancouver, BC - CloudBench Applications, Inc. (TSX-V: CBH), provider of BasicGov web-based software, profiles its journey from enterprise software to Software as a Service (SaaS) and Force.com innovator with customer success story published on Salesforce.com.

CloudBench Sets New Benchmark for Municipal Services in the Cloud

CloudBench, originally known as Municipal Solutions Group, was founded more than 25 years ago by local government employees who wanted to use new technologies to make it easier for small governments to provide community services. Quick to see the benefits of cloud computing, company managers refocused their efforts on building cloud-based solutions with Force.com to give customers greater efficiency, flexibility, and cost savings.

"Benching" on premise software
Municipal governments are often slow to adopt new technologies. In fact, many budget-constrained small governments have no IT departments and still use paper-based systems to run basic services like permitting. According to David Roberts, CloudBench CEO, "A medium size city with 30,000-40,000 residents might need to spend between 100,000 and 200,000 dollars for a capital license solution, plus an additional 20% annually for maintenance. There's also a cost for customization and professional services to get it up and running in the first place. This keeps on-premise solutions out of reach."
For these customers, subscription-based products are more attainable - they are predictable and typically don't require large up-front costs. Without IT staff, data security can also be a thorny issue for some small municipalities. Everyone knows security is important, but there may not be anyone on staff with the expertise to manage it. Implementation can be tricky too. Roberts explains, "The implementation times for enterprise software can take between 6 and 24 months. That's a long time and a lot of detail work for these customers."
After seeing the benefits of cloud computing, Roberts and team refocused their entire company around the cloud. Roberts says, "Many small municipalities have been left behind by advances in technology and are still managing services with pen and paper. With cloud computing we saw a way to give them something that is cost-effective, easy to implement, and easy and inexpensive to maintain. There's a compelling case for leap-frogging on premise solutions and going straight from paper to the cloud."

Trading .NET for Force.com
Municipal Solutions's on-premise products were built on .NET, and when the company moved to the cloud it stayed with the status quo. Three developers worked for six months to build the first BasicGov module using .NET. According to James Wikkerink, CloudBench developer, "It looked great on paper. But we did some prototyping and testing – and it simply wasn't releasable." It was at that point that the company first encountered salesforce.com and the Force.com platform. The difference was dramatic.
"With Force.com our team was able to have a prototype up and running after just a weekend," says Wikkerink. "It was pretty exciting. The hosting was taken care of. We didn't have to program in a GUI as much. We didn't need specialized staff that understood each separate piece of the dev effort. And, most importantly, it worked."
Roberts adds, "We could see right away that Force.com is a more elegant way to bring up an application if you already have the domain knowledge that we did. Having the whole platform and framework already available was a big advantage especially as we were just starting up. Also from a business standpoint we would be able to get it done quickly. There were a lot of built-in features that would be much more complicated to assemble if we did it piecemeal."

Rapid development and implementation times
Over the next two months, three developers worked with Visualforce and Apex to convert the prototype into a fully releasable Permits & Inspections solution. The entire effort was completed in two thirds less time than the team had spent on the .NET-based product which was never finished. Just one month after the Permits & Inspections module was code complete, the first customer was up and running.
According to Wikkerink, "We didn't have to build a reports tool because that came with Force.com. We used S-control functionality for our own configurable rules engine. Now we only have to configure what each unique customer would want. We were able to quickly focus on what our customers were asking for instead of worrying about the technical issues. We spent our time providing value for customers, instead of fighting with the technology."
CloudBench has subsequently launched two more BasicGov modules – Code Enforcement and Planning. Release cycles have grown shorter and shorter—the last module took two developers just one month to complete. Wikkerink adds, "I'm excited now about our next release as it will leverage more Apex to add intuitive functionality without compromising ease-of-use."
Force.com also simplifies implementation. According to Roberts, "We can focus on the essential elements. We don't customize for customers – we configure. As a result we can do a much faster implementation. What can take up to 24 months in an on-premise world takes us less than two."

Although there are several competing companies, Roberts feels that his company is well positioned for success. "We're the only Force.com-based offering in this space," he explains. "Our competitors can't boast the world class security that we can. Saying that our product is hosted by salesforce.com gives our customers peace of mind that the competition just can't match."

For full story go to http://www.basicgov.com/blog/2009/11/18/recognition-basicgov-salesforce-dreamforce-municipal-services

About BasicGov
BasicGov Systems, Inc. (TSX Venture: BSG) develops, sells and supports web-based software, also known as Software as a Service (SaaS), for local governments throughout North America. BasicGov software suite includes: Permits & Inspections; Code Enforcement; Licensing; Planning; and Citizen Portal. The software allows cities and local governments to improve productivity and provide better services to citizens by streamlining and automating processes in its community development to achieve smart growth and sustainability goals. To help small or large government agencies lower IT costs BasicGov has an aggressive SaaS subscription pricing model. BasicGov has partnered with Salesforce.com and its Force.com cloud computing platform used by more than 55,000 organizations worldwide to deliver industry leading performance, security and scalability to government customers.
www.basicgov.com

Media contact: Susan Kirk
susan.kirk@basicgov.com, 1.604.315.9959

Sales contact: Roula Fredrikson
roula.fredrikson@basicgov.com, 1.866.999.1846 ext. 1