basicgov.com » Tour » ROI & Cost

A low risk and
low cost solution

Jurisdictions are looking for ways to improve service without expensive investments in technology or infrastructure. For a very reasonable monthly cost, BasicGov automates and streamlines the tasks associated with permits & inspections, code enforcement and planning.

Return on Investment

According to a 2005 survey by the National Conference of States on Building Codes and Standards, jurisdictions of all sizes
reduced the time required to complete standard tasks from 20% to 80% through the use of IT:

  • Cobleskill, New York, reduced the time needed to process building permit applications from one hour to 15 minutes
  • Forsyth County, Georgia, reduced inspection scheduling time from 10 minutes to less than one minute
  • Prince George County, Virginia, shifted two staff members to other areas thanks to time-savings in the permit & inspection department
  • Clay County, Florida, reduced customer wait time by 75%

Web-based solutions like BasicGov typically cost five to ten times less than on-premises applications – yet another reason to consider how you can stretch budgets while making it easier for your staff to do their jobs as efficiently as possible.

Cost Comparison

When local governments are looking for a solution to help them automate and streamline the permit & inspection, code enforcement and planning processes, they generally consider two options: on-premises software that is installed at their site or web-based solutions.

Here’s how the two options compare:

Top
  Web-based software (SaaS) On-premise software
Cost to implement Typically low or free, only need an Internet connection High, including hardware, IT support and infrastructure
Upfront capital cost No upfront cost High capital cost
Hidden costs None, predictable monthly subscription fees Potential for additional costs as application is built
Time to implement Short: days to weeks Long: months or longer
Cost of upgrades None, included automatically with service Cost to license and implement upgrades
Frequency of upgrades Ongoing product enhancements, typically released quarterly Not frequently updated, typically every few years
Customer training Simple web-based interface is easy to learn Typically requires extensive on-site training at cost
Customer support Customer support included with the subscription and online help and resources are available Additional fees charged, outdated versions are not supported
Data security Stored offsite with a highly sophisticated backup and rigorous security system Stored on-site

Remember that on-premises solutions typically require additional costs for installation, data conversion, customization and training, as well as ongoing investments in servers, workstations, networks, data backup and security and specialized IT personnel.

These types of costs do not apply to web-based solutions like BasicGov, which typically cost between five and ten times less than their on-premises counterparts.

Contact us to find out what cost savings your local government can expect with our easy-to-use and powerful solution.

Top