The BasicGov support center is a team of friendly, committed and experienced people who are available to provide your agency with the help you need. We are committed to making sure everyone in your office is 100% satisfied. We offer a variety of support models depending on your needs and your own team’s investment in Salesforce training. Our support portal gives you 24/7 access to online help and documentation, real time case status, and easy tools to create and update cases.
BasicGov® training is designed to suit your needs and is based on the unique requirements of your agency and combines best practices developed during training in other agencies. We provide onsite, remote, and online training and our staff is equipped to train your staff, regardless of background or experience with software.
If you are an existing BasicGov Customer and would like some assistance, please contact us and we would be happy to help you.