Today, BasicGov officially launched our fifth web-based software module – BasicGov Licensing. The new Licensing module has a number of features that are going to make your job easier and faster. It combines an easy to use interface with automation features that make renewals a snap and new license applications really simple. The product is highly configurable so we handle almost any license type and fee structure.
Our clients have expressed excitement about this product as it integrates so easily with their existing BasicGov applications through the sharing of the parcel manager and account information. BasicGov already provides solutions to managing permits, inspections, code enforcement and planning so Licensing adds an additional dimension to our product line that makes revenue collection fast and easy.
We will also be announcing several new modules soon that will allow our customers to push even more capabilities in the cloud.
You may have heard about the new Citizen Portal, and are wondering what it would take to implement this for your city. If you are already using BasicGov’s other modules, then this is simply an add-on to your existing system. Our Implementation Team works with you to determine what kind of requests you would like to receive online: Permits and Inspection Requests, Complaints, Planning Applications, and/or License Applications. We configure the Portal to show this information, and we configure the Portal with your city logo, header information, and messages. We then review the configured Portal with you, to make sure it captures the information you want your citizens to see.
This is a fast and easy process, and when it is done, we work with you to develop a rollout plan that works for your city. You may choose to roll out the Portal to a few developers or citizens, before rolling out the Portal to your full user community. Or you may decide to roll it out immediately to the full user community. In either case, we work with you to complete the implementation process, train your users on how to review the Portal information in BasicGov, and support you as your citizens begin using the Portal.
We’ll update our community as we roll out Citizen Portals including best practices and tips. Watch for more information.
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