No solution is complete without a highly effective and efficient interface between citizens, businesses and agency, staff and supervisors. Our flexible portal tools will always work with the most recent web and device technology without the need to do manual and expensive upgrades. Our solutions are secure to the highest government standards and monitored 24/7 for any breach attempts. In addition, the portal will significantly reduce staff time on data entry and payments processing as all applications will come in complete and paid for.
The portal will become the one channel for applicants when it comes to application, license, inspection, complaint, or permit status. This is because the portal can be configured to notify applicants of a request for updates (i.e. address change, upload information or evidence, make a payment, and other needs). This will make your agency team more efficient as they will no longer need to track down busy professionals and citizens to collect information. In short, the portal will improve your service levels, save you money, and improve perceptions of transparency.